Sonesta Hotel Tower & Casino Cairo, Cairo
About the Hotel
Sonesta Hotel Tower & Casino Cairo is a luxurious five-star hotel located in the Heliopolis business section of Cairo, Egypt. The hotel is recognized for its comfort and hospitality, as evidenced by its TripAdvisor Certificate of Excellence. This property includes an on-site casino and is strategically positioned near shopping and entertainment venues, as well as cultural landmarks.
Location
Sonesta Hotel Tower & Casino Cairo is located in Nasr City, which is ideal for travelers seeking shopping and entertainment. The hotel is within walking distance of the Cairo International Convention Centre and just 15 minutes from Cairo International Airport. A complimentary shuttle service to local shopping areas is also available.
Rooms
The hotel features 409 spacious guest rooms and suites, each equipped with modern amenities. Rooms include air conditioning, a flat-screen TV, and a minibar, ensuring a comfortable stay. Deluxe suite options offer an additional living space with beautiful views and enhanced luxuries. Executive floors provide exclusive amenities such as daily breakfast and private lounge access.
Eat & Drink
Sonesta Hotel offers diverse dining choices, including the casual restaurant Patio Lounge, which specializes in international breakfast options. Guests can also enjoy Sushi Ya for Japanese cuisine and La Gondola for authentic Italian dishes. All dining outlets provide complimentary wireless internet access.
Leisure & Business
The hotel’s Bien Vivre Spa and Fitness Center includes a gym, sauna, and outdoor swimming pool, promoting relaxation and wellness during your visit. A fully equipped business center supports meetings and events, featuring a ballroom that can accommodate up to 600 guests. The on-site casino adds an entertainment option for leisure seekers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Upon checking-in, I felt like I stepped into an old palace room on the non-smoking floor. The service was exceptional with a knowledgeable staff speaking fluent English and providing insightful information about Egyptian history. The location is convenient for both airport access and conducting business, although lacking in nearby shops for tourists. The dining experience, while slow in service, was generally good compared to similar hotels. Overall, a mixed experience with positives outweighing negatives.
My stay at the hotel was impressive overall. The rooms were gorgeous, spacious, and full of amenities, making it a nice place to stay. However, it was missing simple amenities like a glass for water. The service surprised me at all dimensions with cooperative and friendly staff, but there was a slight issue where one staff member was rude. The location at the center of Cairo was very convenient for getting around, although there was a minor sensitivity concern. The dining experience was a mix of standard buffet options with the bonus of a chef cooking eggs to order, but the pricing seemed a bit high for the value provided. The facilities were great with everything functioning well.
I was pleasantly surprised by the hotel despite initial setbacks with the rooms, as a glass incident led to unexpected bleeding and embarrassment during dinner. The staff, however, went above and beyond with an upgrade and prevented me from canceling, which was a game-changer. While the rooms need renovation, especially the bathroom, the reception team's kindness made up for it.
The hotel offers big and comfy rooms with a nice shower and great cleaners, making for a wonderful and quiet stay. The only downside is that some areas were a little dirty and uncomfortable, but still better due to the more tile flooring than carpet. Service was excellent, with Mr Ahmad Sobhi being very helpful and ensuring all requests were met. The location is convenient with easy access to major highways, perfect for quick transport to nearby attractions. Dining options were good overall, though the value for money could be improved. Facilities were satisfactory, offering decent amenities for the price.
The hotel has clean rooms but needs reconditioning, the drain in the tub requires fixing, and the WiFi isn't reliable. The service is polite and well-trained, although the check-in process is lengthy. The location is convenient, near the airport and main roads in Cairo. However, the dining experience can be improved, as it lacked variety and free beverages. Overall, a decent stay with room for enhancement.
The hotel offers spacious and well-equipped rooms with two bathrooms, making it convenient for travelers. The location is nice, close to the airport and a 30-minute drive to downtown. The presence of a fridge is a great plus for those who enjoy having food options. Despite its size, the hotel has a good spa area.
My stay at the hotel was quite pleasant overall. The rooms were a bit cold initially, but the staff provided a little heater to make it more comfortable. The spa area, although small, was good, and there was a nice desk for anyone interested in working. However, there were some communication issues regarding the prices of the limousine service.
I had a wonderful stay at the hotel; the rooms were incredibly clean and comfortable. The staff went above and beyond to make our stay enjoyable. However, the dining experience left something to be desired with limited breakfast options. The location was great, and the hotel offered good value for the price.
The hotel offers comfortable rooms with very nice beds and a great shower experience. However, there are some issues with mold on the walls that need attention, especially in the tub drain area. The new building provides a modern vibe.
My stay at this hotel was truly amazing! The rooms were spotless and had a lovely view, making me feel right at home, especially during my recovery period post-surgery. The staff even went the extra mile to bring my medicines to me, just like family. The equipped kitchen in the rooms was a fantastic touch, ensuring my comfort and convenience throughout my stay.
The hotel was a bit of a mixed bag for me. The room we finally got in the new building was clean and comfy, but the whole experience was tainted by discovering long curly hair in the bathroom when we arrived. The restaurant offered average food with no complimentary sodas or juices, just water, and we had to pour our own drinks due to poor service. However, the service team was friendly and eager to assist, although they need more training to meet higher standards. The location was perfect for a peaceful stay away from noisy areas, and the breakfast restaurant was enjoyable. The dining experience left a lot to be desired with very poor service.
My stay at the hotel had its ups and downs. The rooms were clean and impressive, but some aspects felt outdated. Despite these minor flaws, I was upgraded to a suite upon check-in, which was a nice surprise. The service had its hiccups, with some unprofessional behavior, but the staff were super friendly overall. The location was convenient for my needs, although the dining experience was not always satisfying. The facilities offered were decent, but there were a few areas that could use improvement.
My stay at the hotel had its ups and downs. The location was great, close to main roads in Cairo, making it convenient for a short stay. The staff was decent and professional, offering a good level of service. However, the rooms were dark, and I encountered an incident with a glass that led to some inconvenience. The dining experience didn't meet my expectations, but the facilities were satisfactory.
I was pleasantly surprised by the hotel's gesture to upgrade my room to a higher class, which was beautifully decorated. However, the initial cleanliness issue in the room was a downside, and the lack of hot water in the morning was inconvenient. The breakfast lacked variety, which was disappointing.
I was initially disappointed with the room we booked, as it wasn't very well furnished, but the hotel reception team surprised me with an upgrade to a higher room class that was imperial with a great view. The room was nice, clean, and made my stay comfortable.